Enter your license number and business information.Select your version of QuickBooks Desktop.Download the Automated Password Reset tool.I've got you another option to reset your password, use the Automated Password Reset tool so you can rest your admin password and access your company file successfully. I want to make sure everything is taken care of for you. Please know that I'm only a few clicks away if you have any other issues or concerns. Just in case, I'll add this article for future reference: How users and passwords work in QuickBooks for Mac. Select Contact Us at the bottom to connect with our live support.Open QBDT and to go the Help menu at the top to get to the QuickBooks Desktop Help.They can also try other troubleshooting steps that fix this for you. They're able to pull up your account using their screen-sharing (remote access) tool and further investigate this odd behavior. Since you already reset the password and checked the keychain and the issue persists, I highly suggest contacting our Phone Support team. Thanks for joining this conversation, converting from QuickBooks Desktop (QBDT) for Windows to the Mac version (or also known as round-tripping), the admin password should be migrated and attached to the created Migrated Administrator user. But we can't really support DropBox as a file system. I'll ask the engineers who implemented the migrated user account (its actually part of the addition of multiuser and permissions model) to see what they think about this. That is never what you want with QuickBooks files. DropBox is doing things to sync the file - who knows what? We did test accessing a file on DropBox from two different locations simultaneously and that resulted in DropBox, on its own, creating a copy of the file for the second user to hit it, and giving the second user access to this copy. In general I don't recommend having your QuickBooks company file in DropBox.

That sounds really odd but I guess it is a possibility. But there may be something that DropBox is doing to the write access that is causing the QuickBooks 'create a migrated admin' code to run. And that code is only supposed to be run in the circumstances described in the tech support article INF 12884 (linked below). Nothing could add a migration password on its own - only the QuickBooks code can do that.

How to find administrator password mac